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Support

Questions, answered plainly.

The short version of everything readers and writers ask. Need more than a paragraph? The Help Center goes deeper.

What is StormIt?

An independent publication for writing where lived experience meets the wider world — real stories, useful essays, and evidence-graded guides about the things people carry: health, family, housing, work, money, identity, and rebuilding.

Is it free?

Reading is free, without an account. So is The Letter, the Saturday email. Optional supporter tiers may exist over time, but the writing you can see today is open.

Who writes the articles?

The StormIt Team researches, writes, and verifies the guides and essays, with named guest writers and lived-experience authors on specific pieces. Every piece carries its byline, and the standards behind the work are public: editorial standards.

How do I know the guides are accurate?

Factual claims carry sources, evidence-graded series mark every claim as strong, disputed, or interpretive, and fast-changing facts carry “last verified” framing. When we get something wrong, we correct it and say so — see trust & transparency.

How often do you publish?

Deliberately, not daily. Series grow part by part, guides are updated on review cycles, and The Letter lands once a week. StormIt is built to be read slowly — there is no feed to keep up with.

Can I write for StormIt?

Yes — two doors. Pitch first via Write on StormIt, or send a finished piece straight to writeyourstorm@stormit.ca (no account needed). Every pitch and submission gets read.

Do I keep the rights to what I write?

Yes. Writers keep ownership; StormIt takes a publication license. Plain-language terms: Writer Agreement.

How do comments and community work?

Readers with a free account can comment. The bar is simple and enforced: talk about the writing, not the writer — details in the community guidelines and our safety approach.

What do you do with my data?

As little as possible: no ad trackers on articles, analytics only with consent, and one-click unsubscribe on every email. The full picture is in the privacy policy; cookie choices are always in the footer.

How do I report a problem — an error, a bug, or a concern?

Everything routes through the Help Center: corrections and bugs to hello@stormit.ca, privacy to privacy@stormit.ca, copyright to dmca@stormit.ca.